Institutional betrayal occurs when the systems or structures a person depends on for safety, care, or justice–such as hospitals, universities, police, or legal bodies–fail to protect them, or worse, participate in their harm. From an Interpersonal Neurobiology perspective, these betrayals cut directly against the core human need for safety within connection. When a trusted institution denies, dismisses, or covers up harm, it creates a deep rupture in the person’s sense of reality, belonging, and protection.
This rupture is deeply physiological. Our nervous systems rely on cues of safety in our environment, and when harm comes from the very place we expect protection, the result is a prolonged state of internal threat. The betrayal disrupts the ability to settle, to rest, to feel safe in community, and to trust one’s perception. It fractures the foundation for secure relational connection, with institutions, other people, and even with oneself.
What follows can be a sense of isolation, confusion, and shame because the institution’s betrayal scrambles the body’s ability to make sense of what happened. This internal chaos can be mistaken for a personal failing, especially in a culture that values individual resilience over collective responsibility. The person is left not only to grieve the original harm but also to navigate the disorienting aftermath of abandonment by the structures that promised to help. That double wound, being harmed and then betrayed, can be more devastating than the original violation.
To stem this, we can begin by individually validating the reality of institutional betrayal and refusing to minimize its impact. We can support one another in reconnecting to our sense of safety, dignity, and belonging outside the systems that failed us. This might mean building relationships rooted in mutual respect and care, or creating community spaces where truth is honored and protective action is taken.
Collectively, we must hold institutions accountable and reshape them to reflect human needs, not powerful interests. That means listening to survivors, demanding transparency, and refusing to normalize harm. Healing begins when we stop asking people to adapt to betrayal and instead work to build systems and communities worthy of trust.
