In the past few years, I had too many awful hospital experiences here in Delaware. They are a stark contrast to those I previously had in Virginia.
Twenty years ago I had a severe gallbladder attack. The pain was intense. My partner called 911, and I went to the hospital in an ambulance. By the time I was admitted the pain had eased, and I wanted to go home. The hospital told me I couldn’t. Some lab number tied to my gallbladder was still too high, so they said I had to stay for an emergency surgery. They didn’t schedule the surgery for four days.
So I was stuck in the hospital. Too sick to leave, not urgent enough to operate on. But I had plenty to keep me busy.
Ironically, I was in the final stages of planning a big event for the Science Museum of Virginia called “Emergency 911.” It covered everything from natural disasters to computer hard drive crashes. Dozens of organizations were lined up for displays and demos, but there was still a lot to do. I had my notepad and phone list and started making calls from my hospital bed.
I used my hospitalization as leverage and joked about finally seeing the other side of a 911 call. When I told the guy who had obtained a fire boat for the event that I was calling from the hospital after arriving by ambulance, he asked if I wanted a police boat too. Of course, I said yes.
I wasn’t allowed to eat, only drink. A friend brought a variety of juices and teas that weren’t normally in my budget. Drinking them was like having a treat.
I had read Patch Adams, so I knew I should keep moving. I briskly walked the halls dragging my IV pole.
My roommate was uncomfortably hot. I made an ice bag out of a surgical glove and tossed it across the room to her. She said it looked like a little doll. I had her toss it back, drew a face on it with a Sharpie, and tossed it back again. I suggested she place it between her wrists to cool her down.
That moment was significant, too. Two people noticing each other, responding, and sharing a little play changed the tone of the room.
My support was so good that I only became dysregulated when my agency disappeared as they wheeled me toward the OR.
Other than a horribly painful first night, that was by far the best hospital experience I ever had. From an Interpersonal Neurobiology perspective, this was because the conditions were the kind that help people stay regulated, even in stressful environments. I wasn’t passive or isolated. I had purpose, movement, humor, and real human contact. This experience was a perfect example of how safety and steadiness are built not by control, but through connection.


