Accumulated Harm: The Hidden Toll of Healthcare Encounters

Every time we turn to a practitioner for help, we engage in a deeply vulnerable act. We reach out not just for solutions, but for connection, support, and some kind of shared human understanding.

From a Relational Neuroscience perspective, the nervous system registers this as a bid for safety. It’s a moment when we open ourselves with the hope that another person will meet us with attunement, presence, and care. When that doesn’t happen, the cost includes a physiological setback. The system that was seeking regulation through connection instead becomes dysregulated by misattunement.

The impact isn’t just in the session. The aftermath can be just as grueling. Trying to make sense of what happened, trying to regulate alone what should have been a co-regulated experience, adds to our load.

These repeated ruptures become part of our body’s history. They don’t vanish after the appointment ends. They accumulate. Each one can deepen our sense that it’s not safe to ask for help, that turning to others results in harm instead of relief.

This is what allostatic load looks like: not just stress from life events, but the toll taken by unmet needs, unresolved ruptures, and the constant work of adapting to a world that fails to meet us in our humanity. It is exhausting. And yet the dominant systems of “care” often ignore this reality. They frame distress as a flaw within the individual rather than a signal of unmet relational and physiological needs.

This is the conundrum. We seek care to reduce the burden on our systems, and too often that “care” adds to it. The places we turn to for relief can become sources of harm. It shouldn’t be this way. Attunement should not be a rare luxury in healthcare; it should be foundational. Our nervous systems are built for connection, and without it, no amount of expertise or intervention will fully support healing.  This is why I insist that my practitioners can attune, witness with compassion, offer empathy, and validate my lived experience in this body. If they cannot, they will cause harm, so they are disqualified from my care team.

About Shay Seaborne, CPTSD

Shay Seaborne CPTSD teaches Relational Neuroscience for stress reduction, trauma recovery, and community building. Shay has studied the neurobiology of fear / trauma /PTSD since 2014 and Interpersonal Neurobiology (IPNB) since 2019. They write, speak, teach, and make art to convey their experiences as well as their understanding of the neurobiology of fear, trauma theory, Interpersonal Neurobiology concepts, and principles of trauma recovery. A native of Northern Virginia, Shay settled in Delaware to sail KALMAR NYCKEL, the state’s tall ship. But once they finally had mental health insurance, their life rapidly changed. The standard treatment for PTSD nearly killed them. The psychiatric abuse began a cascade of negative medical encounters that repeatedly caused additional harm and the development of severe Medical PTSD. Shay wishes everyone could recognize that "mental health problems" are symptoms of dysregulation, our mainstream culture is neuro-negative, and we can heal ourselves and each other through awareness, understanding, and safe connection.
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